Payment & Refund

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Do you offer COD for bakery store payment?

No, we do not offer COD or Cash On Delivery as a bakery store payment as of yet. If you are facing any issues with completing your baking supplies order payment then you can call us up 9811122212 or email us at hello@bakerykart.com and we will be glad to help you out!

 

How can I make my bakery store payment?

You can use our secure online payment option to make the payment for your baking supplies order. The secure online payment option accepts Credit Card, Debit Card, Net Banking and Wallet Option. Please click here to refer to complete list. If you are facing any issues while completing your payment please contact us and we will help you out!

 

Do I need to save my card or bank details on Bakerykart’s website?

No, all bakery store payments are either accepted on payment gateway’s website or bank’s website directory. We don’t store or save your card or bank details that you submit while placing your baking supplies orders with us. We respect the confidentiality of your transactions and do not share any of your information with other parties.

 

How do I know if my baking products order was successful?

We will send you an order confirmation email after every successful payment. Alternatively, you can also find the order details under “Order History” tab in My Account. You can refer to this section later as well to process any repeat orders for the baking supplies, baking equipment and baking ingredients that you loved using! 

 

I just made an online payment, but the internet connection was terminated in between and I couldn’t return to Bakerykart’s store. How do I get back my bakery store payment & refund?

We are sorry to hear about it. Please email us a scan copy of your bank/credit card statement within 4hrs after placing an order, after verifying with our bank, we would process your bakery store refund. You would receive the bakery store refund within 5 business days in your original payment method.

 

Can I use my friend’s or relative’s credit or debit card to make my bakery store payment on Bakerykart?

No, we don’t recommend you to use your friends or relative’s credit or debit card to make any transaction on Bakerykart’s website. Financial payments are secure and responsibility of individuals, please keep this in mind while using anyone else’s financial details for making your bakery store payments.

 

I don’t have net banking access, debit card or credit card, how do I shop with Bakerykart?

You can use mobile wallet like Airtel Wallet or PayU Wallet to make bakery store payment on Bakerykart. For further assistance, you can email us at hello@bakerykart.com. We will take you through the bakery store payment & refund process and clarify any concerns you may have!

When do I get my bakery store refunds?

Bakery store refunds are subject to individual conditions. We offer refund only if they are made for the following conditions and are usually processed within 5 to 10 working days.

  • Refund due to delivery of wrong baking product
  • Refund due to tampered shipment of baking supplies
  • Refund due to baking supplies order lost in transit
  • Refund due to incorrect information shown on website
 

Where do I get my bakery store refund?

You would receive your refunds as per the table mentioned below:

MODE OF PAYMENT MODE OF REFUND
Credit Card Refund to Credit Card Account
Debit Card Refund to Debit Card Account
Net-Banking Refund to Bank Account
Wallet Refund to your Wallet
Partial Refund Refund to Bank Account