Callebaut Chocolate - Delhi | Mumbai | Bangalore | Kolkata | Chennai

Covid19 Notice

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Covid19 Notice

Important Update due to corona virus out break.

  • Lockdown 4.0 Update: We are now delivering everything everywhere except for a Containment zone, where only essential shipments are currently allowed.
  • All Orders received from 18th March to 17th May 2020 will be shipped as per shipping availablility for respective pincodes.
  • Orders received between 18th March to 17th May 2020 cannot be cancelled by customer. The customers agree to cooperate with us and our sellers by placing an order with us during this Lockdown situation.
 

Delayed response time due to high volume

  • Please expect a delay response time due to high volume of orders.
  • Please expect a delay in delivery due to high volume of orders and certain restrictions at selected state due to lockdown.
  • Due to high volume of orders, We might not be able to update individually to each customer. Please refer to Order History for order tracking information.
  • Due to high volume, it might take upto 1 week to process your orders.
 

Please find below the list of sellers and cities deliveries are being restored :

 

General FAQs related to Delivery during this Covid19 Outbreak

Can I place an order? Will you deliver the orders?

Yes, you can place the order with Bakerykart, but we will be able to deliver after the lockdown is over, since most sellers don’t have permission to open their store/warehouse.

 

Can I cancel an order placed during this time?

No, you cannot cancel the orders placed during the Covid19 outbreak. Orders are considered as pre-booking and will be delivered after the situation normalise.

 

What is the tentative delivery timeline?

Due to Covid19 Outbreak, all orders are moving through road. Hence orders are delivered within 5 to 15days depends on your location from the seller"s.

 

I say in Red Zone and I ordered Bakeware, Tools etc, will you deliver my order during the lockdown?

We are now delivering everything everywhere except for a Containment zone, where only essential shipments are currently allowed.